Updated on: 10-SEP-2020
FeedMyEv takes the privacy of its users very seriously and will process
and use information on its users carefully.
What information does FeedMyEv collect and process?
Providing Personal Data upon registration If you want to fast charge your electric car you can register with FeedMyEv by creating a FeedMyEv account. You can create your FeedMyEv account through the FeedMyEv app. When creating your FeedMyEv account, you will be asked to provide certain personal data such as name, telephone number, e-mail, your EV details , password. If you want to fast charge on credit and if you like to receive invoices, you will also be asked for your address details. All these data are stored and processed by FeedMyEv with-in the India or by companies that work with the EU-U.S-Indian. Privacy Shield Framework.
To make full use of the App’s functionality, it is recommended to switch on the App’s location service. This allows the use of GPS data and locations of WiFi hotspots and telephone masts to determine your approximate location, in order to assess which FeedMyEv fast charge station is closest to you. FeedMyEv may store and process these data regarding locations to improve our services. We may also ask you for access to your camera for the purpose of providing a better service. We will always ask you for specific access to your location service or your camera and you may refuse this at all times. Sharing location services is therefore not mandatory, but it is convenient.
If you have registered with FeedMyEv, FeedMyEv may send you messages in various ways, for example via e-mail, via text messages and via push notifications within the App. We use e-mail or push notifications to keep you informed of new relevant developments regarding FeedMyEv (like the opening of new stations) and maintenance of our network. The text message service may be used for verification for your account or for sharing important information regarding your charging session or account.
For payment for our Services we need certain personal data such as your name and your bank account or credit card number. We shall supply these data to FeedMyEv and/or the payment service provider whose services it uses. After charging you will need to pay for the service. To ensure smooth processing of payment, you provide us with personal data on the basis of which we can execute payment. The personal data required depend on the payment method selected. FeedMyEv shall only supply the payment service provider with the data necessary for payment execution.
How does FeedMyEv protect your personal data?
FeedMyEv has implemented appropriate technical and organisational measures to protect your personal data against loss or any form of unlawful processing. The external companies engaged by FeedMyEv have taken appropriate measures to secure the processed personal data against unauthorised access or misuse. The space where the personal data is stored is physically protected from unauthorised access (key, pass, etc.). Where possible, data are stored in such a way that they cannot be traced back to natural persons, and as such cannot be regarded as personal data. Records are also kept (logging) of who requests personal data and when. This logging is regularly monitored. The persons authorised to access personal data are explicitly bound by confidentiality. Access to personal data is password protected.